Under Government Decree 49/2017/ND-CP, mobile subscribers are required to provide personal data, especially headshots.
The rule has stoked public concerns over risk of data leaks. In particular, users have expressed frustration with the photo requirement on social media and websites of carriers.
VinaPhone said it has solutions to protect subscriber data as regulated in Government Decree 174/2013/ND-CP.
On April 12, VinaPhone said it would closely control customer information and take responsibility for data leaks.
Subscribers are rushing to transaction offices of mobile carriers to have headshots taken or provide their own portraits.
Those users who have yet to register must provide personal information such as full name, ID number, and portrait photo.
Previously, VinaPhone has sent messages to customers to brief them on the new rules and suggest that they visit the nearest stores to complete registration.
VinaPhone users are advised to compose a new text message with the content “TTTB” and send it to 1414 to check if their accounts are properly registered.